How do I sign up for subscription?
There are two ways to sign up to our subscription boxes. The
first is with personalised boxes with produce chosen by you, and
the second is with our Eat Better Meat boxes, featuring contents
handpicked by us and that also pass on a generous saving. To learn
more click here.
Is there a minimum order value?
There is no minimum value to order from us. Orders over £40 will
benefit from free standard weekday delivery and reduced premium
I've just signed up for subscription, how can I manage it?
You can manage your subscription from the 'subscriptions' tab in
your account. If you're yet to register an account with us, you can
do so by clicking here and using the
email used to sign up for your subscription.
Can I change the billing or delivery details?
You can change your subscription details by managing your
subscription in your customer account.
Will I be tied into the subscription after signing up?
You are free to pause or cancel your subscription at any time.
You can manage this yourself in the account section.
The product was on promotion when I signed up, will it be this
price on the renewals?
The exact amount charged will be calculated based on offers and
pricing available on the day that payment is taken. This will be 4
days before your renewal date.
I won't be in for my next delivery, can I skip it?
You can skip your next delivery or pause until a specified date
by managing your subscription in your customer account.
What will happen if the breed I have subscribed to is
Our wonderful heritage breeds are available in small numbers and
are limited in quantity. Therefore, on the odd occasion, the breed
may be unavailable for your delivery, in which case, we will look
to supply you with an alternative breed of the same cut.
Can I subscribe with eco packaging?
You can subscribe with the eco packaging option. You can also
add or remove this by managing your subscription in your customer
Can I amend the contents of my next subscription box?
You can amend the quantities or remove products from your box by
managing your subscription in your customer account. In the very
near future you will be able to add new products to upcoming
Am I able to start a subscription with a one-off product in my
You can still subscribe with a one off only item in your basket.
This item will arrive with your first order, but will not be added
to your subscription or be included in future renewals.
Can I change the delivery frequency of my subscription?
You are free to change to weekly, fortnightly or monthly
deliveries by managing this in the subscription section of your
If you can't find what you need, do get in touch. Our contact
details can be found here.